TERMS & CONDITIONS
By accessing and using this website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
General
All products are handmade in small batches. Variations in colour, texture, and finish are a natural part of the process and are not considered faults.
We reserve the right to update or change these Terms & Conditions at any time without notice. Continued use of the website constitutes acceptance of any changes.
Orders & Payment
All prices are listed in AUD and include GST where applicable.
Payment must be received in full before orders are processed and dispatched.
We reserve the right to cancel or refuse any order at our discretion.
Shipping & Collection
Shipping timeframes are estimates only and may vary due to factors outside our control.
We are not responsible for delays caused by postal services or customs.
For local pickup orders, customers must wait for a collection notification before attending the pickup location.
Refunds & Returns
Refunds and returns are governed by our Refund Policy, which forms part of these Terms & Conditions.
Please review the Refund Policy carefully before purchasing.
Product Use & Safety
Candles must be used responsibly.
Never leave a burning candle unattended.
Keep away from children, pets, flammable materials, and drafts.
Always follow the care instructions provided with your product.
We are not responsible for misuse of products or any damage caused by improper use.
Intellectual Property
All content on this website, including text, images, branding, and product descriptions, is the intellectual property of this business and may not be copied, reproduced, or distributed without written permission.
Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy. Your details are used only for order processing and communication related to your purchase.
Governing Law
These Terms & Conditions are governed by the laws of Australia, and any disputes will be subject to the jurisdiction of Australian courts.
If you have any questions about these Terms & Conditions, please contact us before placing your order.
Thank you for supporting a small, First Nations-led business built on care, respect, and intention 🤍