REFUND POLICY
We take great care in creating and packing each order. Please read the following policy carefully before purchasing.
Change of Mind
Due to the handmade and small-batch nature of our products, we do not offer refunds or exchanges for change of mind.
Damaged or Faulty Items
If your order arrives damaged or faulty, please contact us within 48 hours of delivery with:
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Your order number
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A brief description of the issue
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Clear photos of the product and packaging
Once reviewed, we will offer a replacement or refund where appropriate.
Incorrect Items
If you receive an incorrect item, please notify us within 48 hours of delivery, and we will arrange the correct item to be sent or provide a refund.
Sale Items
All sale items are final sale and are not eligible for refunds or exchanges unless faulty.
Return Shipping
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Approved returns must be sent back unused and in original packaging.
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Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
We appreciate your understanding and support of small, intentional, First Nations-led business practices.
If you have any questions or concerns, please reach out — we’re always here to help 🤍